Corporate Social Responsibility


Behaving ethically, both through the actions of our employees and in the Company’s decisions, is an absolute for Swift Business Solutions Ltd.

We recognise that our continued success depends on earning and keeping trust, and on preserving our reputation in the eyes of those we deal with – including Clients, Employees, Our Supply Chain and the broader community.


Business Integrity

Swift insists on integrity, honesty and equality in all aspects of our business and we seek the same from those with whom we do business, directly and indirectly. No employee may directly or indirectly offer, pay, solicit or accept a bribe or other such payment that may be construed as such, in any form.

Gifts and entertainment may only be offered to any third party if they are consistent with conventional business practices, moderate in value and not in violation of any applicable law. No employee should seek or accept a personal gift or entertainment that might reasonably be believed to influence commercial activity or the decision-making process. No employee should act in a manner that may bring Swift into disrepute.

All business transactions must be reflected accurately and fairly in Swift’s accounts in accordance with established procedures, and be subject to audit. Swift’s accounting records will reflect and describe the nature of all transactions.


Our Commitment to the Community

Swift recognises its corporate responsibility to five main groups in its community. We are committed:

(a) To employees – To respect the rights of all employees, whether directly employed or sub-contracted, in accordance with the principles set out by the CIPD (Chartered Institute of Personnel and Development). To provide and maintain safe conditions of work, with competitive terms and conditions of employment. Not to use any form of under-age or forced labour under any circumstances.

Equal Opportunities

Swift Business Solutions Ltd is committed to eliminating discrimination and encouraging diversity amongst our workforce. Our aim is that our workforce will be truly representative of all sections of society and each employee feels respected and able to give of their best.

To that end the purpose of this policy is to provide equality and fairness for all in our employment and not to discriminate on grounds of gender, marital status, race, ethnic origin, colour, nationality, national origin, disability, sexual orientation, religion or age. We oppose all forms of unlawful and unfair discrimination.

All employees, whether part-time, full-time or temporary, will be treated fairly and with respect. Selection for employment, promotion, training or any other benefit will be on the basis of aptitude and ability. All employees will be helped and encouraged to develop their full potential and the talents and resources of the workforce will be fully utilised to maximise the efficiency of the organisation.

Our commitment:

  • To create an environment in which individual differences and the contributions of all our staff are recognised and valued.
  • Every employee is entitled to a working environment that promotes dignity and respect to all. No form of intimidation, bullying or harassment will be tolerated.
  • Training, development and progression opportunities are available to all staff.
  • Equality in the workplace is good management practice and makes sound business sense.
  • We will review all our employment practices and procedures to ensure fairness.

We encourage the involvement of employees in the planning and direction of all aspects of their work.

(b) To customers

To win and retain customers who adhere to business principles consistent with our own by developing and providing services that offer value in terms of price, quality, safety and environmental impact. To be responsive to customer comments and complaints.

(c) To suppliers and business partners

To seek mutually beneficial relationships with suppliers and joint venture partners. To require that, so as far as is practicable, all of these adhere to business principles consistent with our own.

(d) To the wider community

To conduct business as responsible corporate citizens, to give proper regard to the health, safety and the environment of local communities, and to be sensitive to and supportive of local cultural, social, educational and economic needs.


Our Commitment to the Environment

Swift seeks effective and efficient ways to protect and enhance the environment in which we operate. To this end, we measure, appraise and report performance on the basis of continuous improvement and with the longer-term aim of enhancing the sustainability of our business and that of our customers, suppliers, partners and the wider community.

In pursuing overall business objectives, Swift continues to:

Comply with, and where appropriate exceed, national and EU environmental legislation and regulation.

Encourage partners and staff to be aware of their responsibilities to the environment, in all respects of their working lives.

Set internal standards for environmental performance to govern our internal operations and relations with clients, suppliers and contractors.

Periodically review the effectiveness of working practices and the services and infrastructure provided to support the business in order to minimise their impact on the environment. Encourage appropriate consideration of environmental issues into the professional services which are provided to our clients.

Regularly review aspects of business activity which have an environmental impact, assess performance and identify where further improvements can be made.

Communicate internally and externally the firm’s environmental performance and promote new or innovative practices, which reduce the impact on the environment.




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Following a very successful 2015 supporting St Giles Hospice – Swift are very proud to announce that for 2016 & 2017 we will be supporting Midlands Air Ambulance.

Since 1991, the charity has responded to more than 43,000 missions averaging 2,000 per year, making it one of the longest established and busiest air ambulance organisations in the UK.

The charity’s three aircraft each carry a crew comprising pilot, two paramedics or flight doctors plus full life-support medical equipment. Operating from strategically located regional airbases, 90 per cent of the region is within reach within eight minutes.

Swift will be fund raising throughout the year and donating all funds to Midland Air Ambulance.